Learning Experience Design & Strategy
Examples of training Content Launched
I design and develop eLearning experiences using the Articulate 360 suite, including Storyline and Rise, the industry standard for modern learning design.
These tools allow me to create interactive, accessible, and visually engaging courses that bring complex topics to life. I combine instructional strategy with creative design to ensure every learning moment feels intuitive and impactful.
In Articulate Storyline, I build immersive, scenario-based experiences that replicate real-world decision-making.
In Articulate Rise, I craft sleek, mobile-responsive modules that are easy to navigate and tailored for self-paced learning.
I also integrate AI-driven enhancements—from adaptive assessments to generative visuals and conversational simulations—to personalize each learner’s journey. This blend of technology and human-centered design ensures that every course not only informs but inspires. My goal is always to make learning feel effortless, relevant, and memorable.
PayPal's AI Academy
Launched in 2025, the PayPal AI Academy served as the company’s one-stop hub for personalized and curated AI learning. Built in SharePoint and powered by real-time analytics, it offered employees a seamless space to explore, learn, and grow with AI. Learners could choose from five tailored journeys — AI Curious, AI Ready, AI Builder, AI Innovator, and AI Pioneer — each designed to meet them where they were in their AI learning journey.
The Academy integrated curated content from PayPal’s AI Summit, Udemy, and LinkedIn Learning, refreshed quarterly based on engagement data to keep the experience relevant and high-impact.
It also featured live sessions and talks with leading AI vendors and experts — including OpenAI (ChatGPT), Anthropic (Claude), and Perplexity — who shared their insights directly with PayPal employees. These exclusive sessions were later showcased on the site, turning thought leadership into accessible, on-demand learning.
Learners could earn certifications, access on-demand learning through Cornerstone LMS, and explore modular “just-in-time” video lessons for immediate application.
With thousands of daily engagements, the AI Academy became a flagship example of how thoughtful design, intelligent curation, and strategic partnerships can empower an entire workforce to innovate with confidence.
PayPal's SmartSpace Desk Reservation System
The SmartSpace microlearning course, meticulously crafted using Articulate Rise, was designed to familiarize PayPal employees worldwide with the innovative SmartSpace Desk Reservation Software for booking seats and meeting rooms across PayPal offices.
Rolled out in the first quarter of 2022, coinciding with the full reopening of offices, this course was a key component of PayPal's Path to Reopen Initiative, supporting the transition to a hybrid work model. Tailored to meet the diverse needs of our global workforce, it featured various versions to ensure inclusivity across all regions.
Achieving remarkable engagement, the SmartSpace e-Learning program boasts a 98% satisfaction score within the Learning Management System (LMS), alongside highly positive feedback, and has reached over 23,000 completions company-wide, underscoring its significant impact and success.
Current Versions
- Introduction to SmartSpace (AMER, APAC, EMEA)
- Introduction to SmartSpace for Desktop (AMER, APAC, EMEA)
- Introduction to SmartSpace for Mobile (AMER, APAC, EMEA)
COVID-19 Basics Course & Module Quiz
This course was designed with a clear objective: to educate everyone on the fundamentals of Coronavirus (COVID-19). Through interactive content, it covers essential topics such as the virus's definition, modes of transmission, common symptoms, and identifying those at higher risk of infection.
At the conclusion of the module, participants have the opportunity to assess their understanding through a straightforward knowledge check, followed by a four-question quiz with scores provided at the end.
You can test your knowledge and launch the full training below.
GameStop (Sales Training)
This training program was specifically crafted for incoming seasonal Game Advisors (GA) and Senior Game Advisors (SGA), aiming to enhance their soft skills and deepen their understanding of the company. By employing Adult Learning Theory and incorporating gamification and animation techniques, all within the framework of the ADDIE model, a unique and engaging learning experience was created.
The culmination of these efforts is a custom-designed Super Mario 2D platformer experience. Participants navigate the iconic plumber through various challenges, collecting coins and progressing through levels that not only entertain but educate on GameStop's mission, audience demographics, and the key components of GameStop's Circle of Life, ultimately leading Mario back to his castle. This inventive approach to training merges fun with functional, ensuring learners grasp essential company concepts in an interactive and memorable way.
You can launch a sample of the training below.
IZEA (Account Executive Training)
This course was specially designed for new Account Executives joining the IZEA team, with the primary aim of equipping adult learners for their initial journey as an Account Manager. It features a comprehensive new hire checklist, essential training tools for success, and video tutorials on navigating IZEA's unique software solutions.
Throughout the development of this course, we adhered to Instructional Design best practices and methodologies, including the ADDIE model and Adult Learning Theory. The outcome is a captivating and user-friendly course that provides a smooth learning experience for individuals of all backgrounds, ensuring they're well-prepared to excel in their new roles at IZEA.
You can launch a sample of the training below.